At Sheura, we believe your jewellery should stay as stunning as the day you bought it. That’s why we offer a 30-day warranty for replacement if your jewellery experiences fading or discolouration under regular use.
If your jewellery fades within 30 days of purchase, we’ll happily replace it for you — no questions asked.
In addition, all our pieces come with a 6-month warranty against manufacturing defects like broken clasps, faulty soldering, or missing stones due to workmanship issues.
Please note, our warranties do not cover:
To make a claim, simply contact our customer care team with clear photos and details of the issue. After a quick review, we’ll arrange a hassle-free replacement or resolution for you.
At Sheura, your satisfaction matters — and we promise to keep your jewellery looking beautiful, always.