Warranty Policy - Demifine Jewellery | 18k thick Gold Plated | Shop Now - Sheura
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Warranty Policy

At Sheura, we believe your jewellery should stay as stunning as the day you bought it. That’s why we offer a 30-day warranty for replacement if your jewellery experiences fading or discolouration under regular use.

If your jewellery fades within 30 days of purchase, we’ll happily replace it for you — no questions asked.

In addition, all our pieces come with a 6-month warranty against manufacturing defects like broken clasps, faulty soldering, or missing stones due to workmanship issues.

Please note, our warranties do not cover:

  • Accidental damage or mishandling
  • Exposure to chemicals, perfumes, or moisture
  • Regular wear and tear beyond the 30-day fading warranty

To make a claim, simply contact our customer care team with clear photos and details of the issue. After a quick review, we’ll arrange a hassle-free replacement or resolution for you.

At Sheura, your satisfaction matters — and we promise to keep your jewellery looking beautiful, always.

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