At Sheura, we take utmost care in delivering your precious jewellery with the safety and attention it deserves. All orders are shipped in high-quality, tamper-proof packaging to ensure your jewellery arrives in pristine condition. Our packaging is designed to protect delicate pieces from damage during transit, keeping your purchase secure every step of the way.

We offer free standard shipping across India through our network of reliable and well-established courier partners. Each shipment is fully insured from the moment it leaves our facility until it is delivered to your doorstep, giving you complete peace of mind.

Most orders are processed and dispatched within 3–5 business days, subject to product availability and verification of payment. Once your order has been shipped, you will receive a tracking link via email or SMS so you can monitor its journey in real-time. For remote locations or special delivery requests, additional time may be required.

Please make sure to inspect your package at the time of delivery. In the rare event that the outer packaging appears tampered with, we advise you not to accept the parcel and immediately inform our customer support team for assistance.