Refund and Returns Policy - Demifine Jewellery | 18k thick Gold Plated | Shop Now - Sheura
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Refund and Returns Policy

If your return is approved under our Return & Exchange policy, we will issue a full or partial refund based on the condition of the returned product. Refunds are initiated only after the returned item has successfully passed our internal quality inspection.

Refunds will be processed to the original mode of payment used during the transaction. For Cash on Delivery (COD) orders, we will request your bank details to initiate a secure transfer. Refunds typically take 7–10 business days to reflect in your account, depending on your bank’s processing times.

Please note:

  • Shipping and handling charges (if applicable) are non-refundable
  • Refunds do not apply to customised or engraved products unless they are defective

We aim to handle all refund requests promptly and transparently to ensure a smooth experience for our customers.

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